OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 56 comments received in the last 90 days.
23 March 2025
First class experience, problem was sorted in 5mins.
23 March 2025
As with every annual service it has been carried out to our satisfaction
22 March 2025
Explained everything and kept in contact throughout the process
18 March 2025
Jackie the Service Manager , Victoria and Sally the receptionist and Sharron who welcomes you into the branch are all very pleasant and helpful when booking my car in for a service / repair . Top marks to them all .They're a credit to Arnold Clark
17 March 2025
I pointed out a couple of things wrong with the car and they took these things into consideration when doing the service. I enjoyed the video too
16 March 2025
Remedied the issues highlighted.
14 March 2025
From initial contact with Sally to handing over my credit card details, very efficient and professional !!
12 March 2025
Disappointed at the length of time to fit one tyre and also the cost.
12 March 2025
Efficient systems for notification of servicing and MOT.
25 March 2025
Excellent service with a pleasant smile